Last Minute Roulette: My Friend Was Supposed to Pet Sit

At Bright Star Pet Services, we hear some amazing stories from people who thought

I'll be there for you!

their friend (or neighbor) was going to watch their pets.These people end up calling professionals when their friend changes their mind at the last minute. Sadly, sometimes we are booked and can't squeeze in another pet sit, and then owners have to scramble for another solution. 

Some people convince a friend to pet sit for them, but need a professional to come in when the friend has to go to work. It puts us in a difficult situation.  What if the friend doesn't show up?  What if the "friend" steals something? What if they leave a huge mess? The friend has no accountability other than maintaining friendship, and self-interest might lead them to party on Friday night instead of spending time with your pets. Our professional reputation is on the line so we don't ever skip visits, leave messes, or rummage through your jewelry or medicine cabinet.  

Our customer's 3-yr. old daughter does a fantastic job of pet sitting!

My favorite "Neighbor Pet Sitting" story comes from another pet sitter.  A potential customer wanted services starting the following day. Her neighbor was supposed to watch the pets but instead decided to go to camp. What do you expect when you hire a 10-yr. old?  Sure, the neighbor's price was cheap (maybe a couple of PB & J sandwiches?) but it doesn't do you any good when they cancel at the last minute.  It is true you get what you pay for. You'd be surprised how often we hear from people whose friend suddenly came down with pneumonia or had to go to a wedding or made up some other excuse.

When you hire Bright Star Pet Services, you are paying for the peace of mind that comes with knowing your house will be clean and tidy when you return, your pets will be happy and healthy, and if something does go wrong the pro will take care of it immediately.  That's our 100% satisfaction guarantee, and I think it is worth its weight in gold.